Welcome to Selora Jewellery. These Terms and Conditions govern your use of our website and the purchase of products from selorajewellry.com. By accessing or using our website, creating an account, placing an order, or otherwise interacting with us, you agree to be bound by these Terms and Conditions.
1. Definitions
- “Website” refers to selorajewellry.com.
- “We”, “Us”, “Our” refers to Selora Jewellery.
- “You”, “User”, “Customer” refers to any visitor or buyer using the Website.
2. Eligibility
You must be at least 18 years old to place an order on this Website. By using this Website, you represent and warrant that you are legally capable of entering into a binding contract.
3. Account & Registration
To place orders, you may need to create an account. You agree:
- To provide accurate, current and complete information.
- To keep your account credentials confidential.
- To notify us immediately of any unauthorized access.
4. Product Information & Accuracy
We strive to describe jewellery products accurately. Due to lighting, screen differences, and handcrafted variations:
- Colours, sizes, and weight may slightly differ from what is shown.
- Specifications on the Website are believed to be accurate but not guaranteed.
5. Pricing & Payment
- All prices are listed in Dollor (USD) and include applicable taxes unless otherwise stated.
- We accept secure payment via approved gateways listed on checkout.
- Prices and available offers may change without prior notice.
- Payment must be completed before an order is processed.
6. Orders & Acceptance
- Placing an order on the Website is an offer to buy.
- We may accept or decline orders at our discretion.
- Your order is accepted when we dispatch the product and send a confirmation email.
7. Shipping & Delivery
Delivery timelines depend on shipping address and courier availability.
- Delivery estimates are provided but not guaranteed.
- We are not responsible for courier delays or customs clearance delays.
8. Returns & Cancellation
Our Return & Refund Policy applies to all items.
- Returns are accepted as per policy terms only.
- Customized or engraved items may not be eligible for returns.
- Cancellation requests must be made before shipping.
9. Intellectual Property
All Website content — including text, images, graphics, logos, and product descriptions — is the property of Selora Jewellery and protected by applicable copyright and trademark laws. Unauthorized use is prohibited.
10. Privacy
Your personal information is collected and used according to our Privacy Policy. By using the Website, you consent to the collection and use of your data as described in that policy.
11. Limitation of Liability
To the fullest extent permitted by law:
- Selora Jewellery will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website, even if advised of the possibility of such damages.
- Our liability is limited to the value of the products you purchased from us.
12. Indemnification
You agree to indemnify, defend, and hold harmless Selora Jewellery, its directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses arising from:
- Your breach of these Terms
- Your use of the Website
- Any false or inaccurate information you provide
13. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Updated versions will be posted on the Website. Continued use after changes means you accept the updated Terms.
14. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Ahmedabad, Gujarat, India.
15. Contact Information
If you have any questions about these Terms & Conditions, you can contact our support: